![]() If there is a product supply shortage, we will contact you. ![]() This item will be ordered from supplier after we receive your order. With a sleek bracelet design, on-wrist tracking and in-app insights, Luxe is the must-have wellness and wardrobe essential. Introducing Fitbit’s most fashion-forward fitness & wellness tracker yet. ![]() I'm so frustrated, I just want to use my new Fitbit but I can't figure out what else I can do to unstick things.Introducing Fitbit’s most fashion-forward fitness & wellness tracker yet. I've tried going under my account to "set up a device" but all it does is take me through the same loop of accepting terms, telling me to charge my Luxe, and then telling me I'm all set because location settings are good. I have tried pulling down from the top of the app and it says it's gathering data, but then nothing. ![]() It just doesn't seem to be recognizing that my phone is ready to sync with it. The Luxe screen's not frozen because it's looping through animations and while charging switched to show the charge percentage for a while. I've tried restarting the phone (Android Pixel 3, all OS stuff should be up to date), nothing. I've restarted it using the charging cord a couple of times. It's just stuck in the "please download the Fitbit app" screens on a loop. I downloaded the device and went through the prompts to accept terms of service, made sure Bluetooth was turned on, prompts said that the device should be set to go. I've had it charging and it's at 100% now. I just got a Luxe today (my first Fitbit device). ![]()
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